Assistant Community Librarian

15 Hours weekly

Permanent Part-Tme

Okanagan Regional Library – Lake Country Branch (2 – 10150 Bottom Wood Lake Rd. Lake Country, BC)

This position is covered under a CUPE Collective Agreement.

 

About the ORL

Located in beautiful British Columbia, the ORL stretches from Golden in the Rocky Mountains through the wine and fruit-producing Okanagan Valley to the semi-desert of Osoyoos. With 30 vibrant branches, we serve 26 diverse communities and a population of over 400,000 residents.

 

The Opportunity

As an Assistant Community Librarian, you’ll support community-focused library service by providing friendly, knowledgeable assistance to patrons and taking on a leadership role during supervisor absences. Under the direction of the Community Librarian, Branch Services Supervisor, or System Circulation Coordinator, you will help deliver programs, manage circulation services, and maintain library operations.

This is a permanent part-time position of 15 hours per week, ideal for those looking to contribute meaningfully to their community with a stable, ongoing role.

 

Responsibilities

Public Service Duties

• Provide a welcoming and inclusive atmosphere for all customers.
• Perform circulation duties including check-in/check-out, registering patrons, and handling customer accounts.
• Offer readers’ advisory and basic reference service; assist with technology and access to digital resources.
• Plan and deliver library programs for adults and children.
• Handle patron inquiries and complaints with tact and professionalism.
• Supervise branch services during short-term absences of the supervisor.

Operational Support

• Prepare materials for shipment and manage deliveries and mail when necessary.
• Maintain collection order and support shelving activities.
• Run circulation reports, conduct shelf checks, and manage material requests.
• Assist with cash reporting, displays, and facility cleanliness.
• Provide input on branch procedures and participate in continuous service improvements.

Qualifications

Education

• Completion of Grade 12 or equivalent.

Experience

• Minimum of 1 year work or volunteer experience in a public-facing customer service or educational role (e.g., retail, hospitality, programming in recreation or cultural settings).

Skills and Abilities

• Strong communication and interpersonal skills.
• Proficiency in mobile technology (Apple/Android), Internet use, and Microsoft Office (Word, Excel, Outlook).
• Strong organizational and detail-oriented skills.
• Ability to work both independently and collaboratively in a team setting.
• Familiarity with basic cash handling procedures.
• Physically capable of lifting bins and boxes of books and pushing book trucks.
• Commitment to continuous learning and public service excellence.

 

Why Join ORL?

This is your chance to be part of a dynamic library system that values community engagement, inclusivity, and innovation. ORL offers a supportive work environment and opportunities to grow your skills while serving a diverse and vibrant population.

Ready to Apply?

Please submit your resume and a cover letter outlining how your skills and experience align with this opportunity in a library setting.

We thank all applicants for their interest; however, only short-listed candidates will be contacted.