Regional Manager of Public Services (2 positions)

Permanent Full-Time (1.0 FTE / 35 hours weekly) 

Okanagan Regional Library Headquarters location (1430 KLO Rd. Kelowna BC)

We are excited to announce the ORL has restructured its Public Services Department to create 2 new Regional Manager positions to join our organization and invite qualified candidates to bring their expertise and commitment to service excellence to a role where they can make a real difference.

About the Okanagan Regional Library (ORL)

The Okanagan Regional Library (ORL) is the 16th largest library in Canada, employing approximately 300 people, and serving over 400,000 residents in the Okanagan and Columbia Shuswap regions of British Columbia, through 30 locations and on-line services.

The Opportunity

Reporting to the Director of Public Services (DPS), the Regional Managers are each responsible for the management and operation of the library branches in their service area. Working collaboratively with the Director of Public Services and each other, these positions oversee the implementation of the public facing services of the organization including programs, circulation, public use of facilities, and electronic services in the branches in their assigned area. The Regional Managers ensure that the management of the human, financial and material resources in their service area are in keeping with the mission, vision, and values of the ORL. 

A person of integrity and self-direction, the Regional Manager will be able to relate to employees and managers at all levels of the organization. Approachable, open, respectful, focused. The Regional Manager will bring strong communication, problem-solving, decision-making, project management, and organizational skills to the challenges at hand.

The incumbents may exercise powers necessary for effectively carrying out these responsibilities but are expected to consult with subject matter experts or Director of Public Services in key decisions, wherever possible.

Salary shall be determined commensurate with experience within a starting range of $110,000 to $120,000.  In addition, this position provides the successful candidate with a competitive benefits, vacation, and pension arrangements. 

Education

Master’s Degree of Library and Information Science (or equivalent) from an ALA accredited library science program is preferred but a relevant combination of education and experience will be considered.

Related Experience

Minimum seven years’ experience in a public library or equivalent environment, including three years in supervisory or management positions.

Other Requirements

• Demonstrated leadership skills.
• Ability to establish & maintain effective working relationships with staff and to work in a team environment.
• Excellent human relations, human resources, communication, and organizational skills.
• Demonstrated fiscal responsibility including managing financial and material resources accordingly.
• Demonstrated ability to work effectively in a large and complex public sector organization.
• Demonstrated ability to administer collective agreements.
• Computer literacy in Microsoft Office and Library related applications
• The primary work locations is at the ORL headquarters in Kelowna but the incumbent will be required to travel and use own vehicle.
• Valid B.C. Driver’s license
  

If you meet these requirements and are interested in this opportunity, we would like to hear from you! Please submit a resume and cover letter outlining how your skills can be applied to a library setting.

We thank all applicants for their interest in our organization; however, only short-listed applicants will be contacted.

Library Facilities Maintenance Lead

Permanent Full-Time (1.0 FTE / 35 hours weekly)

Administrative Centre (Headquarters location) 1430 KLO Rd., Kelowna BC

Pay Rate: $29.64 - $31.20 per hour

The ORL is growing with the opportunity to add a Permanent Full-Time Library Facilities Lead, to join our organization!

This position is covered under the CUPE Collective Agreement

About the Okanagan Regional Library (ORL)

Located in beautiful British Columbia, the ORL stretches from Golden in the Rocky Mountains through the wine and fruit producing lands of the Okanagan Valley to the semi-desert Osoyoos at the US border.  It is a vibrant library system, with 30 branches, serving 26 diverse communities, over 300 employees and a service population of over 400,000 people.

The Opportunity

Under the direction of the Chief Financial Officer (CFO), the Library Facilities Lead is responsible for maintenance, repairs, and projects identified by the CFO for all Okanagan Regional Library (ORL) locations. As the Library Facilities Lead, you will be responsible for ensuring that our libraries are well-maintained, safe, and conducive to a positive user experience.

The incumbent requires a combination of project management, technical, and problem-solving skills and exercises independent judgment and develop and work within library policies, procedures, and practices

Working Conditions

• Has contact with public and ORL employees.
• Required to lift and push heavy objects.
• Travel locally and regionally as required.

Qualifications

• Grade 12 or equivalent
• Building Operator Certificate or Foundations certificate in plumbing, electrical, carpentry or HVAC; or equivalent education and/or experience.

Related Experience

• Three (3) years of experience as a Facilities Manager, Handyman, or in a similar role, preferably in a library or educational setting.
• One (1) year of Project Management Experience, including directing sub-trades and tracking budget requirements for smaller projects.
• Other Strong knowledge of building systems, including lighting, HVAC, plumbing, electrical, and general carpentry.
• Proficient in using tools and equipment common to maintenance and repair work.
• Excellent problem-solving skills with the ability to prioritize tasks effectively.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.
• Good communication and interpersonal skills.
• Familiarity with safety regulations and best practices, particularly in a library environment.
• Basic computer skills for record keeping and report generation.
• Working knowledge of Microsoft Office Suite (work and excel)
• Valid BC driver’s license and proof of a clear driving record.
• Bondable
• Demonstrated knowledge of local, provincial, and federal traffic regulations.
• Demonstrated ability to efficiently operate the assigned vehicle in safety and in conformity with legal requirements under all weather conditions.
• Thorough knowledge of safe lifting techniques.
• Physical ability to lift and push heavy items including, materials and equipment.

Requirements

If you meet these requirements and are interested in this opportunity, we would like to hear from you! Please submit a resume and cover letter outlining how your skills can be applied to a library setting.

We thank all applicants for their interest in our organization; however, only short listed applicants will be contacted.

Public Services Librarian

Auxiliary On-Call (no guaranteed hours)

Okanagan Regional Library

Vernon and Kelowna

$39.45 – $42.85 per hour

The ORL is growing with the opportunity to add Auxiliary Public Services Librarians to our organization!

We invite you to bring your expertise and commitment to service excellence to a role where you can make a real difference.

About the Okanagan Regional Library (ORL)

Located in beautiful British Columbia, the ORL stretches from Golden in the Rocky Mountains through the wine and fruit producing lands of the Okanagan Valley to the semi-desert Osoyoos at the US border.  It is a vibrant library system, with 30 branches, serving 26 diverse communities, over 300 employees and a service population of over 400,000 people.

The Opportunity

Under the direction of the Branch Head Librarian, the incumbent is responsible for the planning, organizing, delivery and evaluation of in branch services and programs. Public Services Librarians will be asked to participate on various committees to support system-wide library services, resources, and programs. This position may also be called on to support ORL with research required in support of strategic initiatives.

The Public Services Librarian liaises with community members, schools, service agencies and cultural organizations to determine community needs and promote library services and programs.

As an Auxiliary On-Call employee, the expectation is to provide coverage for the vacation and sick time of Permanent Employees. Auxiliary staff must be available for ‘Peak Times’ such as weekends, evenings, and days before and after holidays.

Accountabilities

1. Programming and Library Services
2. Community Engagement
3. Reference and Research
4. Staff Oversite
5. Committee
6. Collection Maintenance
7. Administration
8. Other duties as required similar or lesser scope.

Education Required:

• Master's degree from an accredited library school.
  

Other Requirements

• Understands and appreciates of the philosophy of public service to all, in accordance with human rights legislation and the principles of equity and access in the delivery of library service.
• Knowledge of library collections, resources and programming methods.
• Confident leading public programming for a diverse customer base. Demonstrates enthusiasm, flexibility, presentation and problem-solving skills.
• Considerable knowledge of reference resources and interviewing techniques. Awareness of intellectual freedom issues.
• Strong organizational skills with the ability to work independently and in a team environment.
• Effective project and time management skills.
• Capacity for problem solving including the ability to readily adapt to shifting priorities and new service directions.
• Ability to develop effective working relationships with others within and outside the library system.
• Excellent oral and written communication skills, with basic knowledge of public relations techniques.
• Ability to supervise and train staff effectively.
• Valid B.C. Driver’s License
• Must have own vehicle.

If you meet these requirements and are interested in this opportunity, we would like to hear from you! Please submit a resume and cover letter outlining how your skills and experiences align with our needs.

We thank all applicants for their interest in our organization; however, only short-listed applicants will be contacted.