Head of Technical Services

The Okanagan Regional Library is looking for an innovative leader to oversee our centralized support services that consist of cataloguing and processing of all library materials. We invite you to bring your expertise and commitment to service excellence to a role where you can make a real difference.

Located in beautiful British Columbia, the ORL stretches from Golden in the Rocky Mountains through the wine and fruit producing lands of the Okanagan Valley to the semi-desert Osoyoos at the US border.  It is a vibrant library system, with 30 branches, serving 26 diverse communities, over 300 employees and a service population of over  400,000 people.

The ORL Head of Technical Services leads the Cataloguing and Processing teams in the efficient and effective provision of library materials to ORL customers. The position is responsible for positively implementing organizational initiatives including, SQL ILS reporting, Simply reports, developing goals, objectives, policies, procedures and services using the library’s strategic plan as a guide. As a key organizational leader, the Head of Technical Services fosters a supportive and collaborative working environment to enable agile adjustments to workflow as needed.

The Head of Technical Services reports to the Chief Technology Officer and is an advisory role to the Sr. Management team in the development of policies and is responsible for collecting, analysing and reporting data from our ILS databases, websites and external sources to support evidence-based decision-making.  As well, they must be proficient in current cataloguing standards and processes; budgeting; negotiation and vendor relations; and data collections and analysis. 

We are looking for an individual with strong leadership and human resources management skills with the priority of fostering a great team environment.

Qualifications include:

• Master of Library and Information Studies is required and post secondary courses in management studies preferred.
• Minimum of 4 years experience in positions of increasing complexity and supervisory responsibility.At least one year in a supervisory capacity with demonstrated leadership and supervisory skills.
• Knowledge of ILS database (SQL) and Simply Reports software.

This position is a permanent full-time 35 hours weekly

To apply, please provide a cover letter and resume and please 

We thank all applicants for their interest in our organization; however, only short-listed applicants will be contacted.

Auxiliary Assistant Community Librarian - Similkameen Branches (Princeton, Hedley and Keremeos Branches)

Regional Recruitment

(No guaranteed hours)

About the Okanagan Regional Library (ORL)

The ORL is Canada’s 16^th largest public library system, serving over 400,000 people and an area of roughly 50,000 square km.  Libraries in the system have won numerous awards, and the culture of innovation and community connection throughout the ORL makes it an exciting place to work.

The Opportunity 

Under the direction of the Community Librarian, Branch Services Supervisor or the System Circulation Coordinator, the incumbent assists the Community Librarian/Branch Head in all phases of service to the public and assumes responsibility for branch services when the Supervisor is absent for a short period of time. The incumbent exercises some independent judgement within established Okanagan Regional Library policies, procedures, and practices.

As an Auxiliary On-Call employee, the expectation is to provide coverage for the vacation and sick time of Permanent Employees. Auxiliary staff must be available for ‘Peak Times’ such as weekends, evenings, and days before and after holidays.

Job Specification

Education: Grade 12 or equivalent

Related Experience: One (1) year work or volunteer experience working with the public in a customer service or educational setting, ie; retail/restaurant or leading recreation/cultural programs or classes.

Other Requirements

• Good oral and written communication skills
• Familiar with mobile technology, ie; apple or android phones or tablets.
• Demonstrated knowledge of Internet
• Demonstrated knowledge of Microsoft Office products, specifically Word & Excel and Outlook.
• Good organizational skills, with the ability to work independently as well as in a team environment
• Aptitude for detailed work.
• Demonstrated ability to communicate with initiative, courtesy, tact and interest with staff and all sectors of the public.
• Physical ability to handle book bins, boxes of books and loaded book trucks
• Basic knowledge of cash procedures
• Commitment to continuous learning.
• Valid BC driver’s licence.

Please visit our website for more information and to view the job description for current job requirements and position details.

If you meet all of the requirements, then we would like to hear from you.  Please forward a covering letter, a resume and references to: jobs@orl.bc.ca.

We thank all applicants for their interest in our organization; however, only short listed applicants will be contacted.