Getting started with the Libby App

Here is what you need to start enjoying digital books from the ORL eBooks collection using the new Libby App

1. Are you comfortable using tablets or smartphones?
You will have to download an app to your tablet or smartphone to allow you to borrow digital books from the ORL.

2. Do you have access to a wireless Internet connection?
It is needed to download digital books directly to your tablet or smartphone.

3. Do you have a compatible tablet or smartphone that will let you borrow digital books from the library?The Libby App can be downloaded to the following devices:

  • iPads and iPhones running iOS 9.0 or newer
  • Android tablets and smartphones running Android 4.4 and newer
  • Windows devices using Windows 10 or Windows 10 mobile

4. Do you have an ORL card and PIN Code? 
You will need both to borrow digital books. If you do not know your PIN code, please visit your closest library branch. Or, you can reset your PIN code online if your email address is associated with your library account


Downloading the Libby App and setting it up for the first time

Visit your app store and download the free Libby App (search for Libby OverDrive) to your tablet or smartphone.

When you first open the Libby App, you will see a Meet Libby screen. Tap on the Hi! button to get started.

Tap on Find My Library

Your tablet or smartphone may be set up to detect where you are, in which case you will see the nearest Okanagan Regional Library branch. Tap Yes if your library branch is shown. Or tap No… to find your library. 

You may also be prompted to look up your library by typing its name, Okanagan Regional Library, or type in your city or postal code.

In the list of matching libraries, tap on your library.

The ORL eBooks website, , will open in the Libby App. 


Add your Library Card

Tap Add Your Card on the Search the catalogue screen.

Entire your 14-digit library card barcode number (without spaces) and your PIN code.

The app will remember your card so you will always be ready to borrow books with just one tap! No need to sign in each time.


Other Sign in Options

Are you planning to downloading digital books to other apps/programs, such as the OverDrive App or Adobe Digital Editions?

You should sign in with an OverDrive Account. This will allow you to download and open the digital books on devices that make use of the OverDrive App or Adobe Digital Editions.

You can find out more about the features of the OverDrive Account at the following OverDrive Help link:


Is there more than one library card holder who will be using the Libby App on the same device?

You can add multiple library cards to the app!

  • Tap the three-line menu icon
  • Tap Library Cards
  • Tap Add Another Card.
  • On the Sign In screen, enter the card number and PIN and tap SIGN IN.

Name the cards, so you know which one is which:

  • From the Libby App, tap the three-line menu icon.
  • Tap Library Cards
  • Tap on a library card to flip the card
  • Tap Change Name
  • Enter the card's new name, and tap Save.

Switch between cards:

  • From the Libby App, tap the three-line menu icon.
  • Tap Library Cards
  • Tap the Use This Card link next to the card, the card that is currently active will  appear at the top of the list. 


Finding books in the ORL eBooks collection

When you open the Libby App, or when you tap the Library link at the bottom left of the app screen, you will see the ORL eBooks website where you can search for books.

Tap the Search the catalog… link in the top left corner of the screen to find your next favourite book.  

Or, scroll down the screen to browse the collections and genres featured.

You can see if a book is available or not on search results pages or the book’s info page. 

  • A Borrow link means the book is available. 
  • A Place a hold link means the book is out on loan to another patron. Tap on Place a Hold to be put on a waiting list for digital books out on loan.

Tap on the cover image of the book if you want to see book summaries, samples, read-alikes, and lending options.   

Tap on Borrow to check-out the book. 

On the next screen, confirm or change your loan period. Tap the underlined loan period link and select the new loan period (7, 14, or 21 days - The loan period you choose will also be used for the next book you borrow). 

Tap Borrow! to confirm.

On the You have borrowed screen, you have three option you can choose

  • Open Book – Start reading or listening right away! If you are on a Wi-Fi connection, the book will immediately download. Download completion is indicated by the checkmark icon found next to the cover image of the book.
  • Keep Browsing – To find more books to borrow.
  • Go to Shelf – To view all of your current Loans and Holds. 


Enjoying your book and managing download settings

Download your book

If you book has not already downloaded, you can do so from the Shelf screen.

Tap the cloud icon, a drop-down menu will open, tap download.  

Once the download is complete, you can start enjoying your book. Tap on the Open Book link to start enjoying. 


Read or listen online

If your book has a cloud icon next to it, it means that it is not yet downloaded and you can read or listen to it over an internet connection. 

This option  is useful if you want to save space on your mobile device. 

Tap Open Book or Open Audiobook to start enjoying your book online. 


Managing your Download Settings

The default download setting for the Libby App is that digital books will download automatically over a Wi-Fi connection.

You can change these settings in the app.

  • From the Libby App, tap the three-line menu icon.
  • Tap Download Settings.
  • Follow the on screen directions to select the options you want.


Renewing your digital book

You may renew your digital book, if there are no other holds on it. The option becomes available three days before book is due.

  • Open the Libby App.
  • Tap Shelf.
  • Tap on cover of the book you would like to renew.
  • Tap on the Renew Loan link.
  • If needed, change your loan period.
  • Tap the Renew! button to confirm your renewal.

The item’s new loan period begins the day of the renewal.

If there are holds on the book, you will see a Place a Hold link instead. Tap on this link to request the book again, you will be added to the waiting list for the book.  


Returning digital books early

You can return digital books early from the Loans page of your Shelf screen on the Libby App.

  • Open the Libby App.
  • Tap Shelf.
  • Tap on cover of the book you would like to return.
  • Tap on the Return to Library link.
  • On the next screen, tap Return! to confirm returning the title to the library collection and to remove it from your account. 


Don’t see a return option?

If you have also downloaded the digital book to the OverDrive mobile or desktop app, or if you have downloaded the digital book to Adobe Digital Editions, you will need to use that app or program to return the digital book early.

If you had downloaded the eBook or eAudiobook to the OverDrive App on a smartphone or tablet...

  • Open the OverDrive App, it should open to the Bookshelf screen which will show the cover images of the book(s) you have checked out. If needed, you can also get to the Bookshelf screen of the app by tapping on the three line icon ≡,  found in the top left corner of the app, to expand the app menu, then tapping on Bookshelf.
  • Touch and keep touching the cover image of the book you would like to return until the return options appear, and then tap Return to Library.


If you had downloaded the eBook to Adobe Digital Editions to transfer to an eReader...

  • From Adobe Digital Editions, right click on the image of the eBook.
  • Select Return Borrowed Item and then click on Return to confirm.


If you have downloaded an eAudiobook to OverDrive desktop program on a Windows computer...

  • Open the OverDrive program, click on the eAudiobook you would like to return.
  • Click the Delete button, then click on Return/Delete to return the eAudiobook to the library collection and to remove it from your account.

(Please note that eAudiobooks downloaded to Mac computers cannot be returned early).


Need Further Help?

Check out the following help sites provided by OverDrive


Or, get in touch with the ORL

Visit your nearest library branch.

Call the toll-free eBook Help Line: 1-855-853-2665.   

Email, in your email, please include:

  • any error message you’ve received
  • your ORL library card number
  • the title(s) of the book(s) you are attempting to download
  • the type of media player or eReading device you are using
  • your computer’s operating system
  • indicate you are using the ORL eBooks collection and the Libby App 


Please note that if your ORL card has expired or you have outstanding late fees of $20.00 or more, you'll be unable to borrow from this collection. Please visit your library branch to re-activate your card.